Frequent asked questions Cuba visa

If you have not received an email from us within an hour after completing your visa payment, please first check your spam folder. If you still haven’t received an email, please contact us by phone or email through the contact page.

You can apply for your tourist visa online at any time, 24 hours a day, 7 days a week. The Cuba visa will be sent to you by post within 2 working days, unless you opt for the expedited procedure. In that case, we often send the visa the same working day. The shipping costs are included in the total amount.

Once you receive the visa, you can easily fill out the visa card yourself using our instruction document, which we always include. Please ensure that you fill it out carefully and accurately transfer your passport details as described in the sample document.

You can also apply for a business visa through us. Please contact us to inquire about the options available.

You can apply for the Cuba visa even years before your departure, as no arrival date is specified on the visa. However, we recommend applying for a business visa at least 15 days prior to your trip, as we send the Cuba visa via regular mail. This allows for delivery within the Netherlands to take a maximum of 4 working days and up to 8 working days for shipments to Belgium.

Are you already traveling to Cuba in the short term? We can expedite your visa application. Urgent requests for a Cuba visa submitted and paid for before 12:00 PM on a working day will be processed the same day and sent to you by post. You can submit the urgent application using the regular online application form. Make sure to check the “urgent” option when placing your application.

Additionally, we offer the option to use a courier service instead of standard postal delivery. Please contact us to receive a payment link for the additional courier fees, as these costs are not included in the standard price, only the regular postal delivery is covered.

There are several ways to submit your passport to us. You can either drop it off at our office in Hoofddorp, send it by post (registered or via courier), or have us pick it up (either the next day or, in urgent cases, the same day). Please note that additional fees will apply for this service.

In some cases, our pickup service may be available on the same day. The availability and costs depend on the pickup location, the time of day, and the current workload of our courier service. The costs for next-day pickup are also influenced by the pickup location.

Feel free to contact us by phone to inquire about the options for our pickup service.

After submitting the online application form, you need to complete the payment. You can do this using iDeal, PayPal, Bancontact, or credit card.

If there is a surcharge for your chosen pickup and/or shipping method, this will be added directly to the total amount.

For custom urgent courier services (for pickup and/or delivery), the costs will be invoiced afterward.

You can apply for your tourist visa application online. Applying can be done 24 hours a day, 7 days a week. The visa Cuba will be mailed to you within 2 business days, unless you use the urgent procedure. In that case, we often ship the visa the same business day. Shipping costs are included in the total amount.

After receiving the visa, you can easily fill out the visa card yourself using our explanatory document, which we always send along. Please make sure that you fill in the card carefully and fill in the passport details as described in the document.

You can also apply for a business visa, please contact us and ask for the possibilities.

Because the Cuba visa does not specify an arrival date, it can be applied for even years before departure.

We recommend applying for the business visa up to at least 15 days before departure, because we send the Cuba visa to you by regular mail. As a result, delivery within the Netherlands is at most 4 business days and 8 business days for shipments to Belgium.

If you are already traveling to Cuba on short notice, we can expedite your visa Cuba. Urgent requests for Cuba visas requested and paid on business days before 12:00 noon will be processed the same day and sent to you by post. You can submit the rush application using the regular online application form. However, it is important that you check the “urgent” option when placing your application. We also offer the possibility of using a courier, instead of the standard shipment by regular mail. Please contact us so we can send you a payment link for the additional shipping costs. Courier costs are not included in the price, only the standard shipment with a stamp is included.

After submitting the online application form, you must make payment. You can do this with: iDeal, PayPal, Bancontact or credit card.

If there is a surcharge for your chosen pickup and/or shipping method, it will be added directly to the total amount.

If you use a custom express courier (for pickup and/or return), the cost will be billed afterwards.

If you have not received an e-mail from us within an hour after paying for your visa , please check your junk mail folder (spam box) first. Didn't receive an e-mail there either? Please contact us by phone or e-mail via the contact page.

If you are going on vacation or on business to Cuba, you need a visa. This applies to all residents of the European Union, including Dutch and Belgians. Minors also have to have their own visa Cuba. If it concerns a tourist trip, the application can be submitted completely online via the application form on our website.

The Cuba visa is a green paper card, which consists of two parts. On both the left and right part you enter your nationality, first name, last name, date of birth and the passport number. After arrival in Cuba, one part is torn off and taken. The other part is taken when leaving the country. Therefore, make sure that you keep the visa with your passport in your hand luggage during your trip. Do not stick the visa in your passport, but keep it loose. When the two parts get separated for whichever reason before your arrival in Cuba, you must obtain a new visa since the current one will no longer be valid.

Yes, for your holiday you can request a tourist card, a business visa is required for a business trip.
Please note, to apply for a business visa for Cuba, the traveler must do this in person at the Cuban Embassy in The Hague. Traveldocs can assist you with this. Ask us for the conditions and rates.en.

Yes, a visa must also be applied for children, regardless of age, before traveling to Cuba.

You can find the costs for the Cuba visa on the application form. This includes processing fees, consular fees, transaction fees (for iDeal/Bancontact payments), and VAT.

Additionally, we offer the option to use an expedited procedure, in which the Cuba visa will be sent on the same day. We charge an extra €24.95 for this service.

If desired, you can extend your tourist visa on-site at an immigration office for an additional 90 days. This allows you to stay in Cuba for a total of 180 days. The business visa can also be extended on-site.

It does not matter how you enter Cuba, whether by boat or by plane; your visa is valid at every border control.

Please note that those traveling to Cuba via the USA will not have their green tourist card accepted. This also applies to travelers with USA nationality. They are required to have the so-called pink tourist card. Traveldocs can arrange this for you at a cost of €119.95 per person.

Yes, travelers coming from America are required to have a pink tourist card instead of the standard green one. You can clearly indicate this on the online application form.

The Cuba visa is a green paper card, which consists of two sections. You enter your information on both the left and right sections of the card. Upon arrival in Cuba one part of the visa is torn off and taken. Once you leave the country again, the other part is also taken by immigration officers. Therefore it is important to keep the second part of your Cuba visa with you during your stay in Cuba. We recommend that you keep it loose in your passport, do not stick it!

Translated with DeepL.com (free version)

Yes, for your vacation you can apply for a tourist card here, for a business trip a business visa is required.

Please note that for the business visa you also need to provide a letter of guarantee and a letter of invitation. In this case, please contact us and ask us about the possibilities.

Yes, children, regardless of age, should also apply for a visa before departure to Cuba.

The visa fee for Cuba can be found on the application form.
This includes processing fees, consular fees, transaction fees (for iDeal/bancontact payment) and VAT.

In addition, we offer the possibility to use an urgent procedure, where the visa for Cuba will be sent the same day. For this we charge an additional €24.95 euros.

If desired, you can extend the tourist visa on the spot at an immigration office for an additional 90 days. This allows you to stay in Cuba for a total of 180 days. The business visa can also be extended locally.

No matter how you enter Cuba, whether by boat or by plane to Cuba, your visa is valid at any border control.

Please note that those traveling to Cuba via USA, the green tourist card is not accepted. This also applies to travelers with USA citizenship. They are required to have the so-called pink tourist card. Traveldocs can also take care of these for you at euro € 119,95 p.p.

Your information will only be used by us to process your eVisitor visa application. We respect the privacy of every user of our site and will ensure that any personal information you provide to us will be treated confidentially. Please be assured that your information will not be sold or used for any other commercial purposes.

If you have any further questions about your privacy, please review our privacy policy or contact us.

Always try to find your question on this page first, in almost all cases you will find the answer to your question about your visa application.

If you do not find an answer to your question, please click here to contact us.

The data and documents you need to provide depend on your travel purpose (touristic or business), the number of entries required in China, and the validity period of the visa you desire. After you submit the online application for the visa to China, you will receive a personal email from us with instructions for providing the necessary documents for your situation.

The passport must be valid for at least seven months after each entry. The passport must contain at least one blank page.

Document numbers in the Netherlands never contain the letter “O”, but they can contain the number “0”. Even though it seems that there is a letter O in your passport, it will be the number 0. It is also important to know that document numbers in the Netherlands are 9 characters long.
Belgian document numbers may include the letter (s) “O” and / or the number “0”. Belgian document numbers are 8 characters long and always start with 2 letters followed by 6 numbers.

You can enter nine zeros (000000000) in the input field on the application form.

The passport photo must be hardcopy (on paper and not digital), taken in the last 3 months in the format 35x45mm. to be delivered. The passport photo must be of high quality and in color with a white background. Headwear is only allowed in the passport photo if this is for religious reasons: The visibility of the entire face is then a requirement.
The passport photo must be loose (so not attached to the application form in any way) and free of any glue / staple remnants.

No, for the application of a Cuba visa, you do not need confirmation of your flight or accommodations.

If you are traveling to Cuba for business purposes, a guarantee letter is required. This must be completed and signed by your employer. Please contact us for this.

If you are traveling to Cuba for business, you will need an invitation letter. This letter must be written on company letterhead from the inviting party in Cuba (a copy is allowed).

What information and documents you need to provide depends on your purpose of travel (tourist or business), the number of entries required in China and your desired visa validity period. After you have submitted the online China visa application, you will receive a personal email from us with instructions on how to submit the required documents for your situation.

The passport must remain valid for at least seven months after each entry. Passport must contain at least one blank page.

Document numbers in the Netherlands never contain the letter “O,” but may contain the digit “0.” So even if it looks like there is a letter O in your passport , it will be the digit 0. It is also important to know that document numbers in the Netherlands are 9 characters long.

Belgian document numbers may have the letter(s) “O” and/or the digit “0”. Belgian document numbers are 8 characters long and always start with 2 letters followed by 6 digits.

No, you do not need confirmation of your flight or overnight stays to apply for a visa Cuba.

Unfortunately, it is not possible to make changes to already filled tourist cards. The only way to correct an error is to submit a new application. In this case, the payment will also need to be made again.

Unfortunately, in case of already completed tourist cards, it is not possible to make changes. The only way to correct a mistake is to submit a new application. In this case, payment will also have to be made again.

After receiving your passport scan and other documents, we will process your application. From then on, canceling the application is not possible. If you want to cancel your application before you have provided your passport and documents please contact us.