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Frequently Asked Questions
Cambodia visa

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General questions

What is a(n) (e-)visa for Cambodia?

If you want to go to Cambodia for a holiday or business trip, you must apply for a regular visa before entering the country. The visa is a sticker, which is issued by the Cambodia government and is affixed to the passport. With this visa you are allowed to enter the territory of Cambodia.

The visa will be checked during passport control in Cambodia. If you arrive by plane, the first visa check will probably already take place at the airport.

Our staff works professionally to ensure that your Cambodia visa application is submitted flawlessly at the Cambodia embassy, so that you can travel with peace of mind.

Do I need a visa for Cambodia?

Yes, Travelers who are not of Cambodian Nationality and want to travel to Cambodia must apply for a visa before departure. There is an electronic and a regular visa. You can apply for the e-visa for tourists and business travelers via our website. In addition, we also offer the possibility to apply for a regular visa (possibly with multiple entries) (whether or not urgently). Please contact us if you are unsure which visa applies to your trip.

Which types of visa are available?

For Vietnam there is an electronic and a regular visa. These are intended for business and tourist purposes.

What are the differences between the avaiable visas?

Regular visa (in the passport)

The regular visa will appear in your passport, which you must apply for well in advance.
The advantage of this is that you can choose a single or multiple entry. In addition, the visa has a validity of 3 months instead of. 30 days. You can also change your arrival and departure date, as long as it falls within the validity of the visa. The disadvantage is that this takes 6 working days, the costs are slightly higher and you have to deliver the necessary documents to us physically, instead of digitally.
Cambodia E-Visa

The Cambodia e-visa is valid for 90 days after issue. Within this period you can stay in the country for a maximum of 30 days. You must present a copy of the visa to the immigration officers on both entry and exit. So you need to bring 2 prints of this.
Nationalities (outside the EU, for example) that are not allowed to travel to Cambodia on an e-visa can claim a regular visa.
The purpose of your trip determines which type of visa you should apply for. If you are not sure which visa is most applicable to your situation, do not hesitate to contact us! Our employees can advise you on this.

What type of visa do I need for my holiday in Cambodia?

Do you have Dutch or Belgian nationality and do you want to stay in Cambodia for less than 30 days? Then you can apply for the e-visa. In all other cases you need to apply for a passport sticker visa at the embassy.

What do I have to do after receiving my e-visa for Cambodia?

After you have received the e-visa, you must print it twice and take it with you when traveling to Vietnam, 1 print you hand in when you enter and 1 print you hand in when you leave Vietnam. Also check to be sure that the information on the visa matches the information in your passport.

Do children need to have their own visa?

Yes, anyone traveling, regardless of age, must be able to present a visa when entering the country. This means that everyone should therefore also have their own passport, which will contain the visa.

How long am I allowed to stay in Cambodia?

The Cambodia visa is valid for 90 days from date of issue. You must stay within this period of a maximum of 30 days. Your stay in Cambodia may therefore not exceed the validity of the visa.

How many times am I allowed to enter Cambodia on one visa?

With the Cambodiae-visa you can only enter the country once. If you want to travel to Cambodiaseveral times, you must apply for a multiple-entry visa in the form of a passport sticker. We use different rates for this, depending on the number of entries / period of validity. Check the Cambodiavisa page for the rates and how we build up the total price.

Do I have to travel on the exact date which is stated on my visa?

No that is not necessary. Please note: you may only travel within the validity dates stated on the Cambodia visa. If you have changed your trip and it is no longer within the validity of the visa, you must apply for a new visa.

How much does a visa cost and how long will the procedure take?

The costs for the visa vary per visa and processing time. Look on this page for the rates and the structure of the total price of the desired visa type.

Normally the delivery time of both the business and tourist visa is 5 working days. The urgent procedure normally takes 3 working days.

However, the embassy and consulate reserve the right at all times to take longer than the specified processing time to assess your application.

Application related questions

My application has been processed, but I still haven't received an email.

If, after paying your visa, you have not received an email from us within an hour, first check the junk mail folder (spam box). Didn’t receive an email there either? Please contact us by phone or e-mail via the contact page.

How do I apply for a visa for Vietnam?

The Cambodia visa application process begins online. To do this, open the online application form. After filling in all the details of the relevant traveler(s), the application can be paid very easily. This is possible with iDeal, Bancontact, Paypal or credit card. When the payment has been completed, you will receive an e-mail from us (within a maximum of 2 working days) with instructions on how to submit the necessary documents for the Cambodia visa and how to process it.

After the visa has been granted, you will receive it from us by e-mail. You must print this yourself in duplicate and in color and put it in the passport. You may attach these papers with a staple to a blank visa page in the passport, to avoid losing them during your stay in Cambodia.

How far in advance can I apply for a Cambodia visa?

You can apply for the Cambodia visa between a minimum of 4 and a maximum of 90 working days before departure, depending on the visa type you have chosen. To ensure that the visa is issued on time, we recommend that you submit the application a few weeks before departure. You can find more information about this on the delivery times page.
However, the embassy reserves the right at all times to take longer to assess your application than the stated average processing time for this.

Is it possible to apply for others or as a group?

Yes, it is possible to add multiple travelers traveling to Vietnam together on one application form. In order to do this, you must have all passport data as other travel data of the travel companions concerned. Because a lot of information only has to be entered once, this can save a lot of input.

How can I send my passport and documents?

You do this entirely online by email, or you can send copies of the documents by post.

How do I receive my visa and/or passport?

You do not need to hand over your passport when you apply for a Cambodia e-visa. Only a copy of this is sufficient.

Required documents

Which documents are required for a visa CAmbodia?

Depending on your purpose of travel (tourist or business), the number of entries you need and the validity of the Cambodia visa you want, determines which data and documents must be supplied. After you have submitted the Cambodia visa application online, you will receive a personal e-mail from us with instructions for submitting the necessary documents for your trip.

Which conditions apply to my passport?

You must be in possession of a regular passport or an emergency passport. A residence permit, a Laissez passer or an immigration document are not sufficient. Your passport must also be valid for at least 6 motnhs before the visa expires.
The passport must contain one blank page for the physical visa.

Which conditions apply to my photograph?

For the e-visa, the scan must be sharp and legible, the information page must be fully visible.

The passport photo/scan for both e-visa and physical visa must be of high quality and in color with a white background. Headgear is only allowed on the passport photo if this is for religious reasons; the visibility of the entire face is then a requirement.

For the physical visa, the passport photo hardcopy (on paper and not digital), taken in the past 3 months, must be submitted in the format 35x45mm.

The passport photo must be loose (i.e. not attached to the application form in any way) and free of any glue/staple residue.

Which conditions apply to the insurance statement letter?

The insurance letter from your health or travel insurer must meet the following conditions:

the letter is drawn up in English and provided with the company details and signature and stamp of the insurance company
your travel dates and name, as it appears in the passport, are stated in the letter
it clearly states that you have coverage in Cambodia or that you have worldwide coverage, including COVID-19.

How can I upload my scans and photograph?

After payment of the Cambodia visa has been paid, you will be redirected to the upload page. Here you can upload a passport photo and passport for each traveler, this is very easy with the provided upload tool on the relevant page. The most common file formats and file sizes can be used. After uploading the files you can cropping / cropping the image so that the correct part of the image remains.

Does my passport state the letter O or the number 0?

Document numbers in the Netherlands never contain the letter “O”, but they can contain the number “0”. Even though it seems that there is a letter O in your passport, it will be the number 0. It is also important to know that document numbers in the Netherlands are 9 characters long.
Belgian document numbers may include the letter (s) “O” and / or the number “0”. Belgian document numbers are 8 characters long and always start with 2 letters followed by 6 numbers.

Do I have to book a flight and hotel in advance?

Yes, you must have a confirmation of the booking or hotel. You also need to know at which airport, seaport or border post you arrive and from which point you leave Cambodia.

I don't know my travel date yet. Can I still apply?

Yes, provided you take into account that you must submit a confirmation of the booking. This may also be a fictitious confirmation from Booking.com, for example. In addition, the stay must fall within the 90 days of validity.

Changing or cancelling an existing application

My application has been rejected. Can I get my money back?

No. We must pay in advance for both an e-visa and a regular visa. If the government of Vietnam decides that you cannot enter the country for any reason, we will not be able to recover these costs.

I made a mistake in my application and/or documents. Can I correct this error?

In this case, please contact us as soon as possible to indicate what is not in order. Whether your visa application can still be corrected depends on the nature of the error and the status of your application. If we have not delivered your application to the embassy yet, it is possible to make changes. If your applicaiton is already in the hands of the embassy, there is nothing we can do. You must obtain a new visa with the proper information and cancel the existing one.

Is it possible to cancel my application?

Cancellation is only possible before payment is completed. As soon as we have received the payment of your e-visa application, we will process it immediately and refund of your payment is no longer possible from that moment. For regular visa it is possible to cancel before we submit your application to the embassy. If you wish to cancel a regular visa application and you still haven’t deliverd any of the required documents to us yet, please contact us.
If you made a mistake with the application, you can submit a new application. Costs for this new application are entirely at your own expense.

Additional questions

Is it possible to get help with my application?

Always try to find your question on this page first, in almost all cases you will find the answer to your question about your visa application here.
In the unlikely event that you find no or insufficient answer to your question, we will of course be happy to help you, click here to contact us.

How do you handle my personal data?

We will only use your data to process your visa application. In doing so, we respect the privacy of every user of our site and will ensure that all personal information you provide to us will be treated confidentially. We strongly inform you that your data will not be sold or used for any other commercial purposes.
If you have any further questions about your privacy, please view our privacy policy or contact us.

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