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Frequently Asked Questions
Vietnam visa

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General questions

What is a(n) (e-)visa for Vietnam?

If you want to go to Vietnam for a holiday or business trip, you must apply for a regular visa before entering the country. The visa is a sticker, which is issued by the Vietnamese government and is affixed to the passport. With this visa you have permission to enter the territory of Vietnam. This visa is usually issued by the Embassy of the Socialist Republic of Vietnam in The Hague.

The visa will be checked during passport control in Vietnam. If you arrive by plane, the first visa check will probably already take place at the airport.

Our staff works professionally to ensure that your Vietnam visa application is presented flawlessly at the Vietnamese Embassy, so you can travel with confidence.

Do I need a visa for Vietnam?

Yes, Travelers who are not of Vietnamese Nationality and want to travel to Vietnam must apply for a visa before departure. There is an electronic and a regular visa. You can apply for the e-visa for tourists and business travelers via our website. In addition, we also offer the possibility to apply for a regular visa (possibly with multiple entries) (whether or not urgently) as the electronic authorization letter for obtaining a visa on arrival in Vietnam (VOA). Please contact us if you are unsure which visa applies to your trip.

Which types of visa are available?

For Vietnam there is a visa on arrival (which requires prior approval), as well as an electronic and a regular visa. These are intended for business and tourist purposes.

What are the differences between the avaiable visas?

The differences and advantages and disadvantages of the visas are as follows:

Visa on Arrival

• Here you pay at Traveldocs to request approval. You will show this approval upon arrival in Vietnam. This means that the Vietnamese government gives you permission to purchase a visa on arrival. This visa on arrival costs approximately $ 25 US dollars. The costs must be paid upon arrival in Vietnam and are not included in the service we provide.
• The advantage of this is that you do not have to send a passport scan and a passport photo and do not have to worry about pre-arranging a visa and the costs. The disadvantage is that you have to pay again on arrival and you may have to deal with long waiting times and queues at the airport.

Electronic visa (e-visa)
• The electronic visa is a visa, which we can provide completely digitally for you. For this we serve the eea. to receive from you by email.
• The advantage is that you can immediately enter the city upon arrival in Vietnam and you do not have to wait and no longer have to deal with additional later costs. The disadvantage is that this electronic visa can only contain one entry and is only valid for 30 days. The e-visa is also not valid at all border crossings, you must check this in advance.

Regular visa (in the passport)
• The regular visa will be in your passport, which you must apply for a long time in advance.
• The advantage of this is that you can choose from a single or multiple entry. In addition, the visa is valid for 3 months instead of. 30 days. You can also change your arrival and departure date, as long as it falls within the validity of the visa. The disadvantage is that this takes 6 working days, the costs are slightly higher and you have to deliver the necessary documents to us physically, instead of digitally.

The purpose of your trip determines the type of visa you need to apply for. If you are unsure which visa is most applicable to your situation, do not hesitate to contact us! Our visa experts can advise you on this.

What type of visa do I need for my holiday in Vietnam?

If you have Dutch or Belgian nationality and you want to stay in Vietnam for less than 30 days, you can apply for the e-visa. In all other cases, you must apply for a passport sticker visa at the embassy. On the internet you can read a lot about the visa on arrival, but the embassy strongly advises against using this variant.

What do I have to do after receiving my e-visa for Vietnam?

After you have received the e-visa, you must print it twice and take it with you when traveling to Vietnam, 1 print you hand in when you enter and 1 print you hand in when you leave Vietnam. Also check to be sure that the information on the visa matches the information in your passport.

Do children need to have their own visa?

Yes, anyone traveling, regardless of age, must be able to present a visa when entering the country. This means that everyone should therefore also have their own passport, which will contain the visa.

How long am I allowed to stay in Vietnam?

The Vietnam visa is valid for 30 days, but please note that you can only stay in Vietnam for the full 30 days if you actually arrive on the first day of the validity period. If you arrive later, this will be deducted from the maximum stay of 30 days.

How many times am I allowed to enter Vietnam on one visa?

With the Vietnam e-visa you can only enter the country once. If you want to travel to Vietnam several times, you must apply for a multiple-entry visa in the form of a passport sticker. We use different rates for this, depending on the number of entries / period of validity. Check the Vietnam visa page for the rates and how we build up the total price.

Do I have to travel on the exact date which is stated on my visa?

No, you do not have to, Note: You may only travel within the validity dates stated on the Vietnam visa. If you have changed your trip and it is no longer within the validity of the visa, you must apply for a new visa.

How much does a visa cost and how long will the procedure take?

The costs for the visa vary per visa and processing time.
Normally, the delivery time of both the business and tourist visa is 9 working days. The urgent procedure normally takes 4 working days.
However, the embassy and consulate reserve the right at all times to take longer than the specified processing time to assess your application.


If you want to obtain a regular visa (for a stay up to 90 days), the procedure can take up to 8 workingdays. The costs vary per requested entries and urgency. You can obtain a regular business visa from € 199,95 and a regular tourist visa from € 178,95. Contact us if you need any help with filling in your application.

Application related questions

My application has been processed, but I still haven't received an email.

If, after paying your visa, you have not received an email from us within an hour, first check the junk mail folder (spam box). Didn’t receive an email there either? Please contact us by phone or e-mail via the contact page.

How do I apply for a visa for Vietnam?

The procedure for applying for the regular visa for Vietnam starts online. To do this, open the online application form. After filling in all the details of the traveler (s) concerned, the application can be paid very simply. That is possible with iDeal, Bancontact, Paypal or with Credit Card. When the payment has been completed you will receive (within a maximum of 1 hour) an email from us with instructions on how to deliver the required documents. To deliver these documents, you can choose to drop them off at our office, send them by registered mail or courier, and you can also use our secure collection service.
Once the documents are received by us in Hoofddorp, we will thoroughly check the package for you. We will adjust the data that we can do ourselves where necessary. If we miss data, we will contact you by telephone or email.
As soon as the package is ready and in accordance with conditions, we will go to The Hague with the application. When we submit the documents, we will be informed whether additional documents are being requested. Even then we will contact you directly.
After granting the visa you will receive the passport with the visa for Vietnam back from us. You can select the method of return in the application form, namely; Registered mail, DHL courier, personal collection from our office or ready at Schiphol.

If you apply for an e-visa, you only need to fill in your details via our online application form. We will then check it thoroughly for completeness and correctness. Then we will forward the application to the Vietnamese embassy. As soon as we have received a response to your application or as soon as the e-visa has been granted, we will contact you and you will receive the electronic visa by email. You should print it several times (as you must deliver it twice to customs) and carry it with you when you travel.

How much does the visa for Vietnam cost and how long will the procedure take?

The costs for the visa vary per visa and processing time. Normally a regular application takes about 6 working days. An electronic visa or an application for a Visa on Arrival can be ready in 3 working days.
However, the embassy reserves the right at all times to take longer to assess your application than the stated average processing time for this.

The costs differ per visa type and the amount of desired entries.
An e-visa for tourists costs from € 42,95 per person. A business e-visa costs from € 52,95 per person.
For a regular tourist visa you pay from € 106,95 per visa and a regular business visa costs from € 126,95 per visa.

How far in advance can I apply for a Vietnam visa?

You can apply for the Vietnam visa between a minimum of 4 and a maximum of 90 working days before departure, depending on the visa type you have chosen. To ensure that the visa is issued on time, we recommend that you submit the application a few weeks before departure. You can find more information about this on the delivery times page.
However, the embassy reserves the right at all times to take longer to assess your application than the stated average processing time for this.

Is it possible to apply for others or as a group?

Yes, it is possible to add multiple travelers traveling to Vietnam together on one application form. In order to do this, you must have all passport data as other travel data of the travel companions concerned. Because a lot of information only has to be entered once, this can save a lot of input.

How can I send my passport and documents?

There are a number of delivery methods for regular visa applications, namely; delivery at our office in Hoofddorp, sending it yourself (by registered mail or by courier), having it picked up by us (the next day or, in case of emergency, the same day).
Sometimes our pick-up service can be used the same day. The possibility and costs depend on the pick-up location, the time and the crowds at our courier service. The costs for the next day’s pick-up also depend on the pick-up location.
You can contact us by phone for the possibilities of our collection service.
You only need to enter and upload your data digitally. Your visa will be sent to you by email after approval. With an e-visa you do not need to physically hand over documents or your passport to us.

How do I receive my visa and/or passport?

The return of the passport containing the Vietnam visa can be done in various ways. In the application form that you fill in online, you can indicate which option is preferred for you: pick it up at our office in Hoofddorp, pick it up at Schiphol yourself (surcharge: € 45,-), and dispatch by courier next working day (surcharge: € 39,95), by registered mail (surcharge: € 17,09), shipping by courier on the day of grant (surcharge on request) *
* Ask about the possibilities by telephone as this is not always possible.
Prices are per application and not per visa. If multiple visas are applied for with one application form, the shipping costs will remain the same (with a maximum of 4 passports per shipment).

You will receive electronic visas by mail and you must print and carry them yourself before you travel. We will inform you extensively by email after placing the order via our website.

Required documents

Which documents are required for a visa Vietnam?

Which data and documents you have to provide depends on your destination (tourist or business), the number of entries required in Vietnam and the desired period of validity of the visa. After submitting the online visa application for Vietnam, you will receive a personal email from us with instructions on how to provide the necessary documents for your situation.

Which conditions apply to my passport?

You must be in possession of a regular passport or an emergency passport. A residence permit, a Laissez passer or an immigration document are not sufficient. Your passport must also be valid for at least 30 days before the visa expires.
The passport must contain one blank page for the physical visa.
The passport must also be free of covers, please remove them before sending them to us.

Which conditions apply to my photograph?

For the e-visa, the scan must be sharp and legible, the information page must be fully displayed.
The passport photo / scan for both e-visa and physical visa must be of high quality and in color with a white background. Headwear is only allowed in the passport photo if this is for religious reasons: The visibility of the entire face is then a requirement.
For the physical visa, the passport photo must be hardcopy (on paper and not digital), taken in the last 3 months in the format 35x45mm. to be delivered.
The passport photo must be loose (so not attached to the application form in any way) and free of any glue / staple remnants.

Which conditions apply to the invitation letter?

An invitation letter is required if you are traveling to Vietnam on business, this letter must be written on company paper (a copy is allowed), addressed to the embassy in The Hague, passport number and expiration date of the applicant’s passport, the reason for the specify trip, indicate the number of desired entries, the date of the entry and exit and the required duration of the visa.

How can I upload my scans and photograph?

After payment of the Vietnam visa has been paid, you will be redirected to the upload page. Here you can upload a passport photo and passport for each traveler, this is very easy with the provided upload tool on the relevant page. The most common file formats and file sizes can be used. After uploading the files you can cropping / cropping the image so that the correct part of the image remains.

Does my passport state the letter O or the number 0?

Document numbers in the Netherlands never contain the letter “O”, but they can contain the number “0”. Even though it seems that there is a letter O in your passport, it will be the number 0. It is also important to know that document numbers in the Netherlands are 9 characters long.
Belgian document numbers may include the letter (s) “O” and / or the number “0”. Belgian document numbers are 8 characters long and always start with 2 letters followed by 6 numbers.

Do I have to book a flight and hotel in advance?

No, this is not necessary, but you need to know at which airport, seaport or border post you arrive and from which you leave Vietnam and where you spend the first day, this does not have to be officially booked yet.

Do I always have to add an employers statement to my application?

An employer’s statement is only required if applying for a business visa for Vietnam. After completing the online form you will  receive a sample by e-mail, which only needs to be completed and signed by your employer.

I don't know my travel date yet. Can I still apply?

No, you must indicate when applying when the validity period of 30 days must start. Changing your itinerary is not a problem, as long as your stay is within these 30 days.

Changing or cancelling an existing application

My application has been rejected. Can I get my money back?

No. We must pay in advance for both an e-visa and a regular visa. If the government of Vietnam decides that you cannot enter the country for any reason, we will not be able to recover these costs.

I made a mistake in my application and/or documents. Can I correct this error?

In this case, please contact us as soon as possible to indicate what is not in order. Whether your visa application can still be corrected depends on the nature of the error and the status of your application. If we have not delivered your application to the embassy yet, it is possible to make changes. If your applicaiton is already in the hands of the embassy, there is nothing we can do. You must obtain a new visa with the proper information and cancel the existing one.

Is it possible to cancel my application?

Cancellation is only possible before payment is completed. As soon as we have received the payment of your e-visa application, we will process it immediately and refund of your payment is no longer possible from that moment. For regular visa it is possible to cancel before we submit your application to the embassy. If you wish to cancel a regular visa application and you still haven’t deliverd any of the required documents to us yet, please contact us.
If you made a mistake with the application, you can submit a new application. Costs for this new application are entirely at your own expense.

Additional questions

Is it possible to get help with my application?

Always try to find your question on this page first, in almost all cases you will find the answer to your question about your visa application here.
In the unlikely event that you find no or insufficient answer to your question, we will of course be happy to help you, click here to contact us.

How do you handle my personal data?

We will only use your data to process your visa application. In doing so, we respect the privacy of every user of our site and will ensure that all personal information you provide to us will be treated confidentially. We strongly inform you that your data will not be sold or used for any other commercial purposes.
If you have any further questions about your privacy, please view our privacy policy or contact us.

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